Terms & Conditions

Welcome to Gemclusters.com (“Gemclusters”, “Company”, “we”, “our”, “us”). Gemclusters and its affiliates provide access to natural loose gemstones, gemstone jewellery, and related services subject to the following Terms and Conditions.

By using, visiting, registering, or purchasing from Gemclusters.com, you agree to be bound by these Terms. Please read them carefully.

Gemclusters reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the Website constitutes your acceptance of the revised Terms.

1. Electronic Agreement

This Agreement is an electronic contract that establishes the legally binding terms governing your use of the Website and services. By accessing or registering on Gemclusters.com, you consent to receive communications electronically and agree to all terms, notices, and disclosures contained herein.

2. Privacy Policy

Your privacy is important to us. Use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using this Website, you consent to the collection and use of your information in accordance with our Privacy Policy.

3. Eligibility

• Are at least 18 years of age;

• Are legally capable of entering into binding contracts under applicable law

• Provide accurate and complete information.

Minors or suspended users are not permitted to use this Website. By using Gemclusters.com, you represent that you have the authority and legal capacity to enter into this Agreement.

4. Nature of Products & Services

• Natural loose gemstones

• Certified precious and semi-precious stones

• Gemstone jewellery

• Custom jewellery services

All products are subject to availability. We reserve the right to modify or discontinue products or services at any time without notice.

Gemstones may have natural inclusions and variations. Product images are for representation purposes only and may slightly differ from actual items due to lighting or display settings.

Gemclusters does not guarantee specific astrological, spiritual, healing, or financial results from the use of any gemstone.

5. Non-Commercial Use

The Website is intended for personal use only. Unauthorized commercial use, including resale, reproduction, linking, framing, or data extraction without prior written consent, is strictly prohibited.

Gemclusters reserves the right to initiate civil or criminal proceedings against unauthorized users and to recover damages or profits gained through misuse of the Website.

6. User Accounts & Membership

• Your account is personal and non-transferable.

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to provide accurate, current, and complete information.

7. Orders, Pricing & Payments

• All prices are listed in [Insert Currency] and are subject to change without notice.

• Orders are confirmed only after successful payment.

• We reserve the right to cancel any order due to pricing errors, suspected fraud, or stock unavailability.

• Custom-made jewellery orders may not be cancelled once production begins.

8. Certification & Product Information

Where applicable, gemstones may be accompanied by certification from recognized gemological laboratories.

While we strive for accuracy in product descriptions (weight, clarity, color, treatment), Gemclusters does not guarantee that all information is completely error-free.

Customers are advised to consult certified professionals before making decisions based on gemstone properties or astrological recommendations.

9. Content Posted by Users

If the Website permits reviews, comments, or other submissions:

• You are solely responsible for content posted by you.

• You must not post defamatory, obscene, illegal, abusive, or misleading material.

• By posting content, you grant Gemclusters a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content.

10. Prohibited Activities

• Impersonate any individual or entity;

• Engage in harassment or abusive behavior;

• Post illegal or infringing material;

• Use bots, spiders, or automated tools to access the Website;

• Attempt to hack, disrupt, or interfere with the Website;

• Reverse engineer or copy website content;

• Use the Website for fraudulent activities.

Violation may result in termination of access and legal action.

11. Intellectual Property Rights

• Logos

• Trademarks

• Text

• Graphics

• Images

• Product descriptions

• Website design

are the exclusive property of Gemclusters and are protected by applicable intellectual property laws.

Unauthorized reproduction or use is strictly prohibited.

12. Disclaimer of Warranties

YOUR USE OF GEMCLUSTERS.COM IS AT YOUR SOLE RISK.

The Website and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

13. Limitation of Liability

To the maximum extent permitted by law, Gemclusters and its affiliates shall not be liable for any:

• Direct or indirect damages

• Incidental or consequential losses

• Loss of profits, goodwill, or data

arising from use of the Website or purchase of products.

Our total liability shall not exceed the amount paid by you for the specific product or service.

14. Indemnification

You agree to indemnify and hold harmless Gemclusters, its directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:

• Your violation of these Terms;

• Misuse of the Website;

• Breach of applicable laws.

15. Third-Party Links & Advertisers

The Website may contain links to third-party websites. Gemclusters is not responsible for the content, products, or services of such external websites.

Any dealings with third-party advertisers are solely between you and the advertiser.

16. Modifications to Services

Gemclusters reserves the right to modify, suspend, or discontinue any part of the Website or services at any time without prior notice.

17. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of [Insert City, e.g., Lucknow / Delhi], India.

18. Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement